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Hirer Terms and Conditions

It is important that during lockdown times, you read and understand both the Standard Hirer Terms and Covid-19 Terms please

Standard Hirer Terms

 

Ody Ventures Ltd T/A Ody Boat Hire/Moose Canoe Hire/ SUP Hire UK- Hirer Terms and Conditions for River Thames Hire – Launch By Us (does not include remote SUP Hire)

 

 1. Before Hiring

  • The Hirer Party Leader must complete the online “Hirer Agreement Form” before using Canoes, Kayaks, Stand-up Paddle Boards and Water Bikes for use on the River Thames.
    In the event that the form has not been filled out and signed, Ody Boat Hire will supply a hard copy on the day prior to launching any craft to the Hirer.
  • Each Hirer will have a designated Party Leader who will be over the age of 25 years.
  • The Party Leader is responsible for filling out the form correctly and fully and will sign on each participants’ behalf.
  • All Hirer participants must be individually named on the Hire Agreement and each must affirm:
  • Their acceptance of the terms of the “Hire Agreement” and the “Hirer’s Obligations” (Section 5, below);
  • The names and ages of each Hirer Participant
  • That they have disclosed any medical conditions from which they suffer in respect of asthma, diabetes, epilepsy and heart disease;
  • That the hazards and safety rules have been explained to them by Ody Boat Hire Hire, and that they are clearly understood from the Safety Briefing given by a representative from Ody Boat Hire.

 

  1. General

2.1 The ‘Company’ is Ody Ventures Ltd – T/A Ody Boat Hire/ Moose Canoe Hire.

2.2 The ’Hirer’ is any person or company who hires or has agreed to hire

2.3 ‘Party Leader’ Lead Hirer responsible for the group

2.4 ‘Participant’ is any person using the Company’s Equipment

Equipment from the Company.

2.5 ‘Equipment’ means items provided by the Company detailed on the “Hire Agreement”, upon the terms and conditions set out in the agreement.

2.6 ‘Adult’ is able person 25 years or over. The Company reserves the right to ask for proof of age before going on the water, and can refuse access at their sole discretion should the age limit be in doubt – and the Hirer will forfeit their booking fee in such an event.

 

  1. Acceptance of Hirer Terms and Conditions

The Hirer’s paid booking by Telephone or Online will be acceptance that the Hirer and participants have read and accepted these Hirer Terms and Conditions outlined above and below. The Terms and Conditions of Hire are on Ody Boat Hire’s websites and will be made clear and available at point of booking and emailed to the Party Leader immediate after booking:

 

  1. Hirer’s Obligations

4.1 Children and adults participate subject to a correctly fitted buoyancy aid.

 

4.2 Canoes:

4.2.1 Youngest allowed passenger in a canoe is 4 years, all children up to 10 to be accompanied by 2 Adults, one of whom must be 25 Years or over, children 10-17 to be accompanied by one Adult.

4.2.2 Anyone under the age of 16 must be accompanied by an Adult in their canoe

4.2.3 A minimum of 2 adult size people must paddle a Canadian canoe.

 

4.3 Paddle Boards and Water Bikes

 

4.3.1 Paddle Boards or Water Bikes on the Thames cannot be used by children under 14 years.
4.3.2 An Adult 25 yrs or over must accompany anyone on our boards on the water (from another vessel, not the bank).
4.3.3 Anyone making a booking will need to be 25 years or above.

4.4 Sit on Top Kayaks

4.4.1 The minimum age for using our single Kayaks is 13 years – must be accompanied on the water in another vessel by a party leader 25 years +.
4.4.2 The minimum eldest age to hire a double kayak is 16 years and must be accompanied on the water in another vessel by a party leader 25years+.

4.4.3 The minimum age for a second paddler in our double kayaks is 5 years.

 

  1. The Hirer Agrees To:

5.1. Keep the Equipment in their possession and under their control at all times and use the Equipment only within the area of, and for the purposes of, their trip as previously agreed with the Company.

5.2 Allow a Company representative access to the Equipment at all reasonable times, for the purpose of inspecting, repairing or removing the Equipment.

5.3 Be responsible for losses of, or damage to, the Equipment caused by their own fault and will be charged in full for any such loss or damage at the end of their hire period.

5.4 Not sell, sub-let, or dispose of the Equipment, and will indemnify the Company against all losses, costs, claims, damage and expenses howsoever occasioned by their breach of these conditions.

5.5 Alcohol can only be carried for overnight trips. Consumption of alcohol in boats is prohibited and any Hirer caught consuming alcohol within their boat will be in breach of the hire agreement. Anyone who appears under the influence of drink or drugs will not be allowed on our boats. The final decision is at the discretion of a representative of the Company.

  1. Hirer’s should act in a reasonable manner and respect other river users. Any unruly behaviour may result in the Hirer’s Agreement being terminated, any damage caused by unruly behaviour will be charged for.

5.6 All participants must wear a buoyancy aid or life jacket at all times whilst on the river.

5.7 No Fishing allowed unless with the appropriate licence.

5.8 Participants are to beach/ moor and picnic at suitable permissive areas

  1. Maintenance

The Company confirms that all Equipment hired will be in a full working condition, provided that the Hirer has abided by all their obligations outlined above.

  1. Loss or Damage

The Hirer assumes complete responsibility for loss of or damage to the Hire Equipment (other than fair wear or tear) from the time the Hirer takes possession of the equipment.

Ody Boat Hire can request a deposit for the equipment at their sole discretion and this will be returned either by a refund on the Hirer’s card or by cheque.

  1. Breach

Any breach of this agreement on the Hirer’s part may result in the termination of the Agreement without any refund and the continued possession of the Equipment will be without the consent of the Company and authorities may be contacted.

  1. Bookings

Cost of Hire must be paid for in full at time of booking. Bookings are made and kit allocated only once full payment has been received.

  1. Travel

 Hirer is responsible for arranging and paying for own parking and travel arrangements.

 

  1. Cancellations

11.1 Hire on the day is subject to safe river and weather conditions. For strict insurance reasons Ody Boat Hire is unable to allow customers to use their craft when the river Thames is on Yellow or Red boards as determined by the Environment Agency. If a postponement of your hire is deemed necessary by Ody Boat Hire, the Company will give you as much notice as possible and we will offer you alternative dates. Under these circumstances only, and if no convenient alternative date can be agreed, any monies paid will be fully refunded. The Company is not liable for any losses incurred to clients due to cancellation of trips.

11.2 Cancellations made by the Hirer within 14 days of the first day of hire will be charged 50% of the hire charge. If cancellation is made by the Hirer within 48 hours of the start of the booking then the Hire Costs will be charged in full.

11.3 Cancellations made by the Hirer outside 14 days of the first day of hire will be refunded in full less a £15 administration fee per craft.

11.4 Standard bookings are from 10am to 12.30 pm.  Customers who turn up after 1PM will forfeit their booking and no refund will be made. 

 

  1. Disclaimer

12.1 The Company will not be liable for any death, personal injury, or loss of or damage to goods arising out of the hire of any items by them.

12.2 Ody Boat Hire does not have any responsibility whatsoever for loss or damage to your personal belongings. You should be aware that any water resistant containers or bags supplied by us are not guaranteed to be waterproof and the Hirers and Participants accept that they are taking their personal property on to the river at their own risk.

 

  1. Changes

The Company reserves the right to make amendments to these Hirer Terms and Conditions without notice. The full and latest version of our Hirer Terms and Conditions are on our website.

 

© Ody Ventures Ltd

 

updated 3.8.2020

COVID-19 TERMS AND CONDITIONS OF HIRE – On River Thames

Ody Ventures Ltd T/A Ody Boat Hire/Moose Canoe Hire/ SUP Hire UK/Marlow SUP Centre COVID-19 Hirer Terms and Conditions for River Thames Hire – Launch By Us (does not include remote SUP Hire)

This Document sits alongside the existing Standard Hirer Terms whilst there are social distancing rules in place – this document is likely to be changed at regular intervals as we have updates and will be signed by the party leader.

 

  1. Before Hiring

1.1 The Hirer Party Leader must complete the online “Hirer Agreement Form” on their own mobile device before using Canoes, Kayaks, Stand-up Paddle Boards and Water Bikes for use on the River Thames, the details of which will be provided on site prior during our safety briefing.
1.2 Each Hirer will have a designated Party Leader who will be over the age of 21 years.
1.3 The Party Leader is responsible for filling out the form correctly and fully and will sign on each participants’ behalf: Their acceptance of the terms of the “Hire Agreement” and the “Hirer’s Obligations”.

  1. General

2.1 The ‘Company’ is Ody Ventures Ltd – T/A Ody Boat Hire.
2.2 The ’Hirer’ is any person or company who hires or has agreed to hire
2.3 ‘Party Leader’ Lead Hirer responsible for the group
2.4 ‘Participant’ is any person using the Company’s Equipment.
2.5 ‘Equipment’ means items provided by the Company detailed on the “Hire Agreement”, upon the terms and conditions set out in the agreement.
2.6 ‘Adult’ is able person 21 years or over

 

  1. Acceptance of Hirer Terms and Conditions

The Hirer’s paid booking by Telephone or Online will be acceptance that the Hirer and participants have read and accepted these Covid-19 Hirer Terms and Conditions outlined above and below. The Covid-19 Terms and Conditions of Hire are on Ody Boat Hire’s websites and will be made clear and available at point of booking and emailed to the Party Leader immediate after booking:

 

  1. Hirer’s Obligations

4.1 Only members of one household can share a Canadian Canoe or Double Kayak.

4.2 For people renting SUPs and Single Kayaks only groups of 6 people per booking.

4.3. All customers NOT from the same household will be asked to keep a distance of at least 2 metres from other members in their group and from other people on the site.

4.4. Customers must not swap paddles, SUPs or boats where possible.

 

  1. The Hirer Agrees To:

5.1 Maintain a distance of at least 2 metres between anyone in their party, other groups and the Company’s staff unless in the same household.

5.2 Follow the Government’s advice for social distancing with other customers and members of the public or professionals on the river.

5.3 Abort the booking and not come on site if anyone attending or anyone in their household is showing or has shown symptoms of Covid-19 or have knowingly come in contact with an infected person in the last 14 days.

5.4 Follow any direction by the Company’s staff regarding distancing and use of the kit whilst on our site.

 

  1. Hygiene

6.1 The Company confirms that all Equipment hired will be cleaned or prepared in accordance with their COVID-19 Risk Assessment prior to hire.

6.2 Company staff will wear gloves at all times when touching all Equipment

6.3 Hirers are NOT required to wear gloves, or facemasks.

 

  1. Staff

Our staff will not come to work if they or a member in their household has shown symptoms of Covid-19 or have knowingly come in contact with an infected person in the last 14 days.

 

  1. Breach

Any breach of this agreement on the Hirer’s part may result in the termination of the Agreement without any refund and the continued possession of the Equipment will be without the consent of the Company and authorities may be contacted.

 

  1. Cancellations

11.1 Hire on the day is subject to the above terms. If the Company is aware of a breach, it can abort the booking at the time of hire and the Hire Costs will be charged in full.

  1. Disclaimer

12.1 The Company is taking precautions against the spread of COVID-19 Coronavirus and the company will not be liable for any claims arising due to contraction of COVID-19 arising out of the hire of our equipment or interactions with our staff or visiting our premises.

 

  1. Changes

The Company reserves the right to make amendments to these Hirer Terms and Conditions without notice. The full and latest version of our Hirer Terms and Conditions are on our website.

 

© Ody Ventures Ltd

 

updated June 3 2020